Gupshup Messaging Activity
Configure your WhatsApp, RCS, or SMS campaign
1
Select Communication Channel
WhatsApp
RCS Business
SMS
Next: Configure Template →
2
Choose Template
Filter Templates for
WhatsApp
Fetch Templates
Available Templates
Debug Mode:
Show JSON
Hide JSON
← Back
Next: Map Fields →
3
Configure Message Details
Recipient Phone Field (Data Extension)
-- Select Phone Number Field --
Select the field containing the mobile number.
SMS Message Content
SMS is sent as plain text. No template mapping required.
Personalisation Parameters (Groups)
+ Add Group
← Back
Next: Review →
4
Review Configuration
Below is a sample preview of the activity data passed to the backend.
← Back
Confirm & Validate →
5
Final Validation
← Back
Save Activity